Welcome to our online store where you will find the collections of the company Scandalo Lingerie.
If you make purchases through our online store, you automatically accept its terms of use. Please read them carefully and contact us with any questions.
GENERALLY
The website scandalolingerie.gr is an online store selling products via the Internet (hereinafter referred to as the online store or website) created and operated by the company with the name “TRAIKOS NIKOLAOS” and the distinctive title “SCANDALOLINGERIE”, based in the Municipality of Hellinikon Attica at 55 Iasonidou Avenue and is legally represented, with A.F.M. 131229107 and D.O.Y. Ilioupolis, with an email address info@scandalolingerie.gr and the online store’s service telephone line: +30 9607234.
The company’s activity is directly related to the items offered for sale in this e-shop, it is registered with the Athens Chamber of Commerce under the number GEMI 127053403000 and its main activity is the RETAIL OF WOMEN’S UNDERWEAR IN GENERAL (KAD 47717115)
TECHNOLOGY
This online store is designed with development software in HTML, PHP, MySQL. Browsing and shopping in the online store can be done from all electronic media, such as desktop PC, laptop, tablet and mobile phone.
ELECTRONIC PAYMENTS
Payment for your orders can be made by COD, BANK DEPOSIT or DEBIT/CREDIT CARD through EUROBANK’S SECURE ELECTRONIC TRANSACTIONS PORTAL. More details here
AVAILABILITY OF PRODUCTS
The online store warehouse is always up to date. Products that are temporarily out of stock appear in the e-shop as unavailable and cannot be added to the shopping cart.
PERSONAL DATA
In order to provide quality services, a necessary condition for the start of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask for your full name, the address to which the products sold will be sent, your landline number (or any other phone you want to be used for your best service), your email address (e-mail address) etc. This data is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure defined by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
TRANSACTION SECURITY
It should be noted that all transactions through credit or debit cards are completed on the site of Eurobank and our online store does not hold card details in any case. Eurobank uses its own SSL certificate to encrypt the data you provide and thus all credit card information is secure so that it can not be read or changed when transferred over the Internet. Eurobank Bank undertakes the security of your transactions, always using the best and safest methods of electronic transactions with security protocols of international standards.
COPYRIGHT
All content contained in our online store, such as texts, graphics, trademarks, images, digital files and software, is the exclusive property of our company Scandalo Lingerie and is protected by Greek and International copyright laws.
The collection and use of any product catalogs, product descriptions or prices, any indirect use of the Online Store and its contents, for the benefit of another business, commercial or not, without the written consent of our company is prohibited.
LICENSE AND ACCESS TO THE ONLINE STORE
The company provides its customers with a limited license to access and use the online store, to place orders and communicate with the company. Any unauthorized use terminates the license or access granted by our online store.
LIMITATION OF LIABILITY FROM THE USE OF THE ONLINE SHOP
The online store of our company https://www.scandalolingerie.gr/ does not guarantee that the servers or the e-mails that are sent by it do not contain viruses or other harmful elements. Our effort to avoid such phenomena is continuous.
RIGHT TO CHANGE
Our online store reserves the right to make any changes to its content, its commercial policy and the Terms of Use at any time it deems necessary.
PRODUCT DESCRIPTIONS
Our online store strives to be as accurate as possible in terms of the features of the products that appear in our Online Store. However, we may not be liable if the features or other content related to products sold through our Online Store are inaccurate, incomplete, out of date, or generally inaccurate.
APPLICABLE LAW – DISPUTES
The visitors of the online store of the company Scandalo Lingerie automatically agree that the specific Terms of Use are subject to the Laws of the Greek State regarding any dispute that arises between the users and the online store. Any dispute relating in any way to the use of Scandalo Lingerie’s online store or to the products or services sold through it, will first be resolved out of court. In the event that such a settlement is not reached, disputes and related issues will be resolved in the competent Courts.
WITHDRAWAL – PRODUCT RETURNS
Our online store for your best service, offers the possibility of returning or changing the products of your order, if for some reason they do not satisfy you.
Telephone contact for changes:
Monday to Friday 10:00 – 13:00 on the phone: 210 9607234.
What does not change:
- Returns are NOT accepted and underwear can not be withdrawn, for reasons of health protection and for reasons of hygiene under article 3 (l) par. E of law 2251/1994.
- NO changes are made in socks, tights, bodysuits, women’s briefs, suspenders, bras, babydoll, bodysuits, as well as bodysuits (type tights), as well as in string swimwear, brazil (generally swimsuit bottoms), as well as in men’s briefs and boxers.
- NO changes are accepted on white or light colored products (eg beige, aqua, etc.), including swimwear.
- NO changes / returns are made to the offer products.
When to change products:
In case of change, the returned product should be unused, just as it was before the sale in its original packaging and with all the contents of the original packaging e.g. cards, box, etc. as well as any gift they may have included. It should not be worn or washed. Otherwise, our store may refuse to return the product.
Product changes can be made in two ways:
- Either with your visit to our store, by phone.
- Either with the procedure described below.
Product return procedure
If you have previously called 210 9607234, pack and send the parcel. Inside the package you will have placed the receipt and the original sales document. If the product meets the return conditions we replace the product. In case the parcel arrives and it is proved that the return conditions do not apply, the product will not be accepted as explained in detail, the product will be returned to the customer and the shipping costs will be borne by him.
The cost of returning products is borne by the customer in the total of € 10.00 with a cooperating courier, after consultation with us. Otherwise you choose any transport you want at your own expense and always after consultation with us, otherwise we will not accept any return.
In case of incorrect shipping from the online store, customers have the right in all other cases (ie except for products that are excluded for health reasons), to return the products, free of charge, within 10 calendar days (including weekends and holidays ) from the date they receive the products.
In case of proven fault of our online store, the cost of return is borne exclusively by our store and the customer has the option to choose if he wants a credit note of equal value to buy another product (the total value does NOT include shipping costs) or the re-shipment of the order. In this case, the product is picked up at your place by the courier company we work with.
In case you receive a defective product, let us know as soon as possible about the product and the problem that occurred. Contact our store by phone and send photos with the product to: info@scandalolingerie.gr. Then we will contact you.
If the product is damaged due to transport, contact us again and send us photos and we will take care of its replacement.
In case of cancellation of the order before shipment, there is no financial charge. However, if the order has been delivered to the shipping company, then the costs will be borne by the customer.
In no case are changes accepted if we have not been previously contacted.
The policy of our online store does not provide the possibility of refund. The customer has the option, if he wishes, to choose a credit note of equal value for the purchase of another product (the total value does NOT include shipping costs) or the re-shipment of the order, as mentioned above.
ORDER LIMIT
The minimum limit for payment by cash on delivery is 15 €.